Protecting your Privacy
Participant Consent & Fair Processing Information Notice
Make Research Pay is owned and managed by the team at Central Fieldwork. Make Research Pay is a trading name used by Central Fieldwork to recruit paid participants for research projects on behalf of its clients.
Your privacy is of the utmost importance to Make Research Pay. That’s why we use the following clear principles to respect your privacy.
- Any personal information you share with us will be used in a safe, fair and reasonable fashion as a minimum.
- We will comply with existing legislation and observe generally accepted principles governing data protection
- We are clear and transparent about how we use the information you’ve shared with us – this includes what we collect, how we use it and who you should contact if you want to review
- We will take all reasonable precautions to avoid misuse of your data and ensure it stays secure.
The following notice is intended to make it clear for you how we collect, use and protect your personal information. It will also show you how we apply with the UK Data Protection Act 2018, (formerly EU General Data Protection Regulation 2018).
Central Fieldwork is a ‘data controller’ under the UK Data Protection Act 2018 and our registration number with the Information Commissioner’s Office is ZA345746.
Why do we collect your data?
In order to successfully match you with appropriate market research projects, we need to gather and hold personal information about you. We’ll use this held information to ensure you meet the criteria of the project, and we can then recruit you for any market research project in which you match.
In the event you are suitable for a project, we need to hold your contact details in order to contact you quickly via email and/or telephone, and in some instances to gather further information to confirm your suitability for the project.
Some or all of your provided information will be passed to our end client, in order for them to involve you in the research project itself.
In some instances, we will use statistics or demographic data on our website or in our marketing communications in order to improve the website’s performance to provide a better service for you and our other clients. You will never be identifiable from such use.
What information do we hold?
When you submit your contact details to us we will store the following personal data, alongside any other information provided in our onsite form:
- Your IP address
- Your email address
- Your name
- Your home address
- Your mobile telephone number
- Demographic data
- Personal details relating to personal circumstances, family life, lifestyle, personal habits, social life, personal preferences and opinions
- The date and time on which you joined our database
- The date and time on which you confirmed your email address and verified your consent to join our database
- The date and time on which you last updated your profile information
- Your preferred email client (the software you use to read the communications we send you)
- We may contact you by telephone and/or email to ask further questions of you in order to gather other personal information that is relevant to any particular market research project you are being considered for.
- We may also look to collect personal data which, under the UK Data Protection Act 2018 is considered as sensitive or special categories of personal data, such as information relating to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health or sexual orientation.
Any and all information we gather from you is related to your wish to participate in paid market research.
We only process your data with your consent and you always have the right to withdraw that consent at any time by:
- unsubscribing from the website;
- sending us an email to email@example.com;
- calling us on 01707 828 605; or,
- writing to us at Maple House, High Street, Potters Bar, EN6 5BS.
You can also modify your consent at any time, perhaps removing certain elements of your personal data, though you should be aware that in doing so, we may not then be able to consider you for participation in certain market research projects.
You can ask us for access to, or to change or delete your personal information. Simply contact us via the options above, stating clearly that you’re getting in touch with us relating to a privacy issue. We will need to identify your identity in order to make any amendments to your listing.
If you wish to object to our use of your personal information, you have the right to do so. Simply contact us stating you wish to exercise your right to object. You may also lodge a complaint with us if you feel your rights have been infringed in any way and we’ll do all we can to solve the problem.
If we contact you requesting additional details, you have the right to refuse to provide additional information, however it may affect your chances of meeting the criteria for future projects.
Retention of Information
Information is only held for the time period necessary in relation to the purpose for which it was gathered. We will hold the information you gave us when you signed up for Make Research Pay – plus any additional information provided – as it will allow us to continually assess your suitability for live briefs, so long as you haven’t withdrawn your consent for us to consider you for research. We may contact you intermittently to ensure the data held is still correct and up to date.
Children’s Personal Information
We may collect personal information about children where it is relevant for a market research project, but only with the express consent of their parent or legal guardian, and we will take reasonable steps to verify that we are dealing with the parent or legal guardian of any child concerned in such an event.
Central Fieldwork works with certain third-parties to enable us to effectively carry out our work. Any third parties handling your data will be subject to the same levels of security, control and care that we do. We will also thoroughly inspect the suitability of each partner before we share any information with them. In the normal course of our businesses we will share your personal information with:
- our clients who wish to undertake market research;
- our data hosting/support service providers who process and store data on our behalf;
- our professional advisors and consultants, insofar as the information is necessary for them in relation to their contractual relationship with Central Fieldwork.
In passing your personal information to a client in relation to a project, such information will be passed to them by us under defined terms and conditions that relate to their data privacy responsibilities in line with UK Data Protection LAct 2018 for processing your data as a data controller.
Other than the third-parties that we deal with as part of our normal business, your information will not be sold or passed onto any other parties.
Personal information may also be disclosed to entities based outside the European Economic Area (“EEA”), to third parties (as part of the information generally contained in business) in the event of a sale of the business, or a reorganisation of the business, or as otherwise required or permitted by law or applicable regulator.
Keeping your data secure
Central Fieldwork takes security measures in line with data protection regulations, to prevent data loss, to preserve data integrity, and to regulate access to the data. Only authorised Company personnel, and authorised personnel of our third-party service providers’ processing data on our behalf, have access to your personal information. All such personnel who have access to your personal information are required to adhere to our Privacy Notice and all third-party service providers are requested by Central Fieldwork to ensure that any of their personnel who have access to your personal information have signed non-disclosure agreements. In addition, contracts are in place with such third-party service providers acting as data processors for Central Fieldwork that have access to your personal information, to ensure that the level of security required in your jurisdiction is in place, and that your personal information is processed only as instructed by us.
Revisions to this policy
Central Fieldwork will revise this policy intermittently, as we need to ensure our ongoing compliance with all legal requirements for data protection and security. Whenever we make any changes we will always post them on this page and the date at the top will show you which revision you’re viewing, so please check back now and again to see if anything’s changed.
If there’s anything you’re no longer happy with, you are free to exercise your rights as we’ve described above but by continuing to allow us to hold your information you are accepting any changes made to this policy.
Any questions we haven’t yet answered?
We hope that by reading the privacy notice you have gained a much better awareness of what information we gather and how we use it. But if you still have a question or want to clarify anything of what you’ve read, please get in touch in touch with us by:
- sending us an email to firstname.lastname@example.org
- calling us on 01707 828 605; or,
- writing to us at Maple House, High Street, Potters Bar, EN6 5BS.
We use ‘Cookies’ in various parts of our website to keep track of your visit and improve your experience while on the site.
This type of information obtained through cookies will not be disclosed outside of Central Fieldwork or our authorized third-party data processors. It will not be used for unsolicited communications.
Cookies located on your computer do not contain your name but an IP address. In many cases, after the user’s session is cancelled the information contained in the cookies is no longer available to us.
Please ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them, although you may not have access to all the features of the website if you do so. See your browser “Help” button for how you can do this. Some Flash Cookies may not be affected by such settings. You do not need to have cookies to use or navigate through many parts of this website. Remember that if you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.
See http://www.allaboutcookies.org for more information about Cookies and how to disable them in your browser.